For electrical business owners · after-hours & overflow coverage

Your workday is done.Your phone is still ringing.

Being home shouldn’t mean choosing between your family and your next job. Your HoneSmith Virtual Assistant answers the calls you can’t take, captures electrical service requests, and can book approved appointments.

A next-generation AI receptionist that can reference your company’s services and procedures. Keep your number. Choose when we answer—and when you need to be interrupted.

Current recording: security-installer demo. Electrical-specific recording to follow.

$499/month · $499 one-time founding-client setup · 300 minutes included

An electrical business owner enjoying uninterrupted an evening playing catch with his child

Be present. Keep the opportunity.

Routine request captured. Evening protected.

Quiet intake for routine calls. Your approved on-call rules for urgent requests.

AI-generated illustration, not a customer testimonial.

Hear the experience first

A real conversation.
A useful next step.

When a customer calls about an electrical repair, a panel upgrade, or an EV charger estimate, voicemail can leave the next move up to them. A responsive first conversation gives your team something to act on.

Temporary example: security-installer demo

This recording uses a fictional security-installation inquiry. It demonstrates the conversation and intake experience, not an electrical call or a completed electrical booking. A trade-specific recording can replace it later.

Illustrative electrical handoff · not from this recording

Level 2 EV charger estimate requested

Customer & site
Name, callback number, service address, residential property
Request
Install a Level 2 charger in a garage; charger model known, panel capacity not yet assessed
Timing
Planning ahead; not an emergency
Next action
Book an approved estimate slot if available; otherwise send a callback request
Plan my 15-minute walkthrough
0:00 / 1:54

Security demo · fictional inquiry · play, pause, and seek

Put your own numbers to it

What could those missed calls be worth?

Estimate the revenue opportunity behind the calls your team cannot take.

Example numbers—replace with your estimates.

Help choosing your numbers

Missed calls / week: Count potential paid electrical service, panel upgrade, and installation inquiries. Leave out spam, duplicates, and non-billable callbacks.

Calls becoming paid jobs (%): Of those missed calls, estimate how many would become paid jobs if answered and followed up. Use a conservative percentage—not just your quote win rate.

Average job value ($): Use average revenue per paid electrical job—not lifetime customer value. Mix small repairs and larger upgrades realistically.

Potential monthly revenue opportunity

$8,667

About 4.3 paid jobs per month, based on your estimates.

21.7

Missed calls / month

$499

Monthly service base fee

Revenue opportunity—not profit or guaranteed recovered sales. Some calls may already be recovered by your team.

Review my call flow

$499 one-time founding-client setup. Usage overages and other applicable costs are confirmed before activation.

How we calculate it

Weekly missed calls × 52 ÷ 12 × paid-job percentage × average job value. Monthly jobs are an average, not a count of guaranteed bookings. These inputs stay in your browser and are not submitted.

Built around the work you actually do

From a tripping breaker to a new EV charger.

Your assistant qualifies the request using your approved intake. Residential or commercial. New customer or existing account. A routine installation estimate or a reported fault that needs your approved escalation path.

01

Repairs & troubleshooting

A non-working outlet, flickering lights, or a breaker that trips. Capture what the caller reports, without diagnosing the fault or asking them to touch electrical equipment.

Service address · affected room or circuit if known · when it began · residential or commercial

02

Panels & service upgrades

An electrical panel replacement, service upgrade, or subpanel estimate. Gather the project scope and existing service information only when the caller already knows it.

Upgrade goal · existing service size if known · property type · project timing

03

EV charging & installations

A Level 2 EV charger, dedicated circuit, lighting installation, or remodel request. Record the intended use and project details without selecting equipment or confirming electrical capacity.

Charger model if already chosen · installation location · residential or commercial · estimate availability

These are configurable examples. Your team approves the services, terminology, questions, and next steps before launch.

Your number. Your rules.

Keep the calls moving.
Not your whole evening.

  1. 01

    Answer

    Customers call your existing number. Your team can ring first; overflow or after-hours calls reach the assistant on your chosen schedule.

  2. 02

    Capture & qualify

    Collect name, callback number, service address, requested work, affected fixtures or circuits if known, reported symptoms, and timing. Check your service-area and intake rules.

  3. 03

    Book or route

    Offer approved calendar slots where connected. Otherwise capture the request. Routine calls wait quietly; approved urgent requests reach the designated on-call person.

Before activation, we confirm forwarding compatibility, calendar support, notification delivery, and escalation behavior—including what happens when no slot or on-call response is available. A booked visit is not a guarantee of a sale.

Start with one reliable call flow

Your calls covered.
Your terms clear.

We map your calls, configure your assistant, test the handoffs, and review the initial pilot with you. Start with the coverage your team needs—not an entire software overhaul.

  • Company-specific intake and approved procedures
  • Existing-number forwarding, where supported
  • After-hours and overflow coverage rules
  • Approved calendar booking where supported
  • Call summaries, reporting, and routing
  • Test calls and approval before activation

Founding client offer

$499/month

Up to 300 receptionist minutes per month.

$499 one-time setup

Founding-client pricing · regular setup $1,499

The monthly base rate stays $499 after the initial 30-day pilot. Month-to-month service thereafter.

Final scope, calendar integration, usage overages, carrier fees, and messaging costs are confirmed in the written agreement before activation. No payment is required for a walkthrough.

Review my electrical call flow
Blake Smith, founder of HoneSmith

The experience behind HoneSmith

Built by someone who knows the after-hours call.

I’m Blake, founder of HoneSmith. My 23 years of experience are in security and enterprise asset protection—not electrical contracting. I know the interruption of a call just as family time starts, and why clear intake and dependable handoffs matter.

I’ve developed AI-enabled technology solutions for enterprise companies. HoneSmith brings that systems experience to working business owners. You bring the electrical trade expertise; we build the first conversation around your services, procedures, and approved next steps.

Your electricians keep the technical decisions. Your team keeps control of dispatch. The assistant helps the opportunity reach the right person with useful details.

Clear boundaries

A receptionist. Not a remote technician.

What it can handle

Approved questions, service-area checks, request capture, supported appointment booking, routine summaries, and agreed escalation paths.

What stays with your team

Diagnosis, repair advice, code or permit decisions, unapproved quotes, electrician dispatch, and emergency response. It does not promise same-day service or an arrival time your team hasn’t approved.

Before you hand over the next ring

Questions electrical business owners ask.

How does it handle a potentially hazardous electrical call?

It follows a safety message and escalation procedure approved by your company. Reports such as smoke, sparking, a burning smell, or a shock are not treated as routine booking requests. The assistant does not diagnose a fault, tell callers to reset breakers or open equipment, guarantee dispatch, or decide that a property is safe. Your approved procedure directs immediate hazards to appropriate emergency resources.

Can the assistant actually book appointments?

Yes, when connected to a supported calendar and configured for your approved appointment types, service area, hours, and availability. We test that connection before launch. If a slot or integration cannot be confirmed, the assistant captures a request for your team—it does not invent availability or promise a technician arrival.

Do we need a new business number?

No. We configure conditional or after-hours forwarding from your existing number where your provider supports it. Choose overflow coverage, after-hours coverage, or both. Compatibility and the full call path are verified before activation.

Will every call still interrupt my evening?

That is your choice. Routine requests can be saved for the next business day with quiet summaries. Calls that match your approved urgent-call rules can be escalated to your designated on-call contact. You choose coverage hours, notification timing, and what happens if no one answers.

Can it reference our services and procedures?

Yes. Your custom AI receptionist can reference the services, supported installation categories, service area, maintenance plans, approved fees, and procedures you provide. Your team approves the call flow and tests it before it goes live. It does not improvise technical advice or decide which equipment a customer needs.

Is this the same as emergency dispatch?

No. HoneSmith handles intake and your approved routing, not emergency response, technical diagnosis, or guaranteed dispatch. Immediate hazards such as reported smoke, sparking, or electrical shock follow an approved safety message directing the caller to appropriate emergency resources, not a normal booking flow.

Does the monthly price increase after the pilot?

The monthly base rate remains $499 after the initial 30-day pilot and service continues month to month. Founding-client setup is $499 one time, versus the regular $1,499 setup. The base plan includes up to 300 receptionist minutes per month. Scope, overages, and any carrier or messaging fees are confirmed in your written agreement before activation.

The next call can become the next job

Keep your evening.
Give the caller a next step.

Let’s map what your assistant should ask, which appointments it can book, and what really needs to reach you after hours.

Request my electrical walkthrough

15 minutes · no payment or commitment